Insurance Digital Transformation
SecureLife Insurance
Digitized legacy insurance processes with online policy management, claims processing, and customer portal.
Key Results
The Challenge
SecureLife Insurance was operating on a 30-year-old COBOL mainframe system that was slow, expensive to maintain, and impossible to integrate with modern tools. Policy approvals took weeks, and customers had to visit branches for every transaction.
They needed a complete digital transformation without disrupting operations for 2M+ existing policyholders while reducing operational costs and improving customer satisfaction.
Pain Points
- 30-year-old legacy COBOL system running critical operations
- Manual policy processing taking 7-14 days for approval
- No digital claims submission leading to paperwork delays
- Customer data scattered across multiple disconnected systems
- High operational costs with 70% manual processes
Our Solution
We modernized the entire insurance stack with zero downtime and massive cost savings
Phased Microservices Migration
Migrated legacy monolith to 25 microservices incrementally without disrupting operations. Implemented strangler pattern for safe transformation.
Self-Service Customer Portal
Built comprehensive portal for policy management, premium payments, claims submission, and document uploads with real-time status tracking.
Automated Claims Processing
Implemented AI-powered claims assessment with OCR for document processing, reducing manual review time from days to hours.
Fraud Detection System
Deployed ML models analyzing patterns across 10M+ policies, detecting fraudulent claims with 95% accuracy before payout.
Technology Stack
Enterprise-grade technologies for mission-critical insurance systems
Backend
Database
Frontend
Infrastructure
"Ice Web Solutions accomplished what seemed impossible - migrating our 30-year-old mainframe to modern cloud infrastructure without a single day of downtime. Our operational costs dropped by ₹2 crores annually!"
Ready to Modernize Your Insurance Platform?
Let's discuss how we can help you transform legacy systems into modern, efficient digital platforms.