Retail Omni-Channel Platform
ShopUnited
Unified online and in-store experiences with real-time inventory sync, payment integrations, and sub-200ms latency.
Key Results
The Challenge
ShopUnited operated with completely separate systems for their online store, mobile app, and physical retail locations. This led to frequent stock discrepancies, frustrated customers, and missed revenue opportunities.
They needed a unified platform that would provide a seamless experience across all channels while maintaining high performance and reliability during peak shopping periods.
Pain Points
- Separate systems for online and in-store with no integration
- Inventory showing as available online but out-of-stock in stores
- No unified customer profile across channels
- Mobile app taking 5-8 seconds to load product pages
- Manual reconciliation of orders across channels
Our Solution
We built a unified omni-channel platform that powers every customer touchpoint
Unified Omni-Channel Platform
Built single platform powering web, mobile, and in-store POS. Consistent experience across all channels with shared cart and wishlist.
Real-Time Inventory Sync
Implemented event-driven architecture with SignalR for real-time inventory updates. Inventory synced across all channels in <1 second.
Mobile-First Performance
Optimized React Native app with code splitting, caching, and CDN. Load times reduced from 8s to <2s.
Payment Gateway Integration
Integrated multiple payment providers with unified API. Support for cards, digital wallets, and BNPL options.
Technology Stack
Modern retail technology for omni-channel commerce
Frontend
Backend
Database
Infrastructure
"Ice Web Solutions delivered beyond our expectations. The unified platform has transformed our business. Customers love the seamless experience, and we've seen significant revenue growth since launch."
Ready to Build Your Omni-Channel Platform?
Let's discuss how we can help you create seamless retail experiences across all channels.